Business System Analyst (Point of sale/PCI) in Raleigh NC (Webcam Interview)

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

· Strong working knowledge in all areas of Business Analysis in the SDLC life cycle of a project.

· To lead project teams and institutional leadership teams for problem analysis, solution identification, implementation, and delivery.

· To act as a communication conduit between key business users and the IT development team to translate business needs into project requirements documentation.

· Experience in business requirement elicitation and gathering techniques like Brainstorming sessions, project meetings and coordinating various technical and managerial teams at all levels including clients, business users and Subject Matter Experts (SME’s).

· Analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.

· Develop Requirement Traceability Matrix’s as apart of Reengineering process in the Business Process Design.

· Solid understanding of end-to-end business processes and existing business applications to evaluate how new project requirements impact those processes and ensure integrity throughout the entire process

· Develop current As-Is and desired To-Be Use cases and workflow diagrams to visually represent challenges, risks, and opportunities for process improvements.

· Provide assistance in developing project plans and associated project documents to effectively manage projects.

· Demonstrate attention to detail in all phases of the business analysis and project management lifecycles

· Investigate and document Issues and tickets from the deployment/project team and determine appropriate actions to be taken.

· Identify common issues and develop appropriate documentation, training, and/or tip sheets for (or in conjunction with) functional users

· Determine appropriate need and method for keeping team members, customers/stakeholders, and management informed.

· Develop test plan, test cases and training documentation using defined standards.

· Experience in performing functional, systems, regression, and integration testing.

· Experience conducting User Acceptance Testing activities and documenting issues

Qualifications

• IT Management experience in a distributed web services and enterprise software environment or equivalent.
• Experience in business systems analyst support or similar role.
• Experience working with Microsoft Office Visio, PowerPoint, Word and Excel
• Experience in documenting business processes & creating process flows
• Experience in retail Point Of Sale and Card Payment software solutions
• Experience in working with Windows Server environment
• Work with other IT Teams: Architecture, Security, Infrastructure, Integrations, Client Services, Database
• Written and verbal communications are clear, concise and achieve intended objectives
• Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required]
• Demonstrated ability to multi-task and prioritize projects and tasks

Additional Information

Thanks and Regards,

Karan Sharma

510-254-3300 ext. 150