What are the responsibilities and job description for the Administrative Assistant/Receptionist position at 360 Medical Consulting?
ABOUT US:
360 Medical Consulting is a premier healthcare consultancy specializing in white-glove concierge management and exceptional patient care solutions. We partner with world class organizations to create high-touch, patient-centered experiences that optimize care delivery and operational efficiency. With deep industry expertise, we design and implement tailored, data-driven strategies that provide quality wellness centers to various fortune 100 companies.
At 360 Medical Consulting, we believe that employee well-being is business performance. We specialize in operating clinics in high-stakes, high-performance work environments. That’s why we bring concierge medical care directly to the workplace, ensuring seamless access to trusted healthcare without the productivity loss of having to leave the office to see a provider. Our approach reduces the friction between an employee’s need to care for their health and the demands of a high-impact career.
Whether we’re developing elite concierge medical programs or advising on state-of-the-art wellness and fitness centers, our mission remains the same: to set new standards in personalized healthcare excellence and redefine how healthcare is delivered in modern workplaces. If you’re passionate about transforming workplace wellness, we’d love for you to join our team.
OVERVIEW
We are seeking a dedicated and organized Receptionist/Administrative Assistant to join our team. This role is essential in providing exceptional customer service and administrative support to ensure the smooth operation of our office. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. The position responsibilities and requirements are as follows:
Responsibilities:
- Greet visitors and clients warmly, providing a positive first impression of the organization.
- Answer phone calls and respond to inquiries in a professional manner, directing calls as necessary.
- Manage scheduling and appointments for staff members, ensuring efficient use of time and resources.
- Perform data entry tasks accurately and maintain organized records for easy access.
- Assist with customer support tasks, addressing client needs and resolving issues promptly.
- Utilize Microsoft Suite for document creation, scheduling, and communication purposes.
- Maintain an organized reception area, ensuring it is welcoming and tidy at all times.
- Provide personal assistant support as needed, including clerical tasks such as filing and typing documents.
- Collaborate with team members to ensure efficient office operations.
- Assist doctors and other care providers as needed
Experience
- Proven experience in a receptionist or administrative role is preferred but not mandatory.
- Strong computer literacy with proficiency in Microsoft Suite applications.
- Familiarity with electronic medical records (EMR) systems is a plus
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Previous experience as a dental receptionist or in a customer service environment is a plus.
- Ability to type efficiently and accurately while managing multiple responsibilities simultaneously.
- Maintain confidentiality and follow HIPAA regulations
- A friendly, professional attitude with strong interpersonal skills to foster positive relationships with clients and colleagues.
- Education: Associate degree preferred; H.S diploma or equivalent required
- Must be punctual and reliable
- Background check required prior to employment
If you are passionate about providing excellent customer service and thrive in a dynamic office environment, we encourage you to apply for this rewarding position as a Receptionist/Administrative Assistant.
Job Type: Full-time
Pay: $20.62 - $23.00 per hour
Schedule:
- 8 hour shift
Ability to Commute:
- Hartford, CT 06103 (Required)
Work Location: In person
Salary : $21 - $23
