What are the responsibilities and job description for the Automotive Receptionist & Administrative Assistant position at Suburban Subaru?
Job Summary:
Suburban Subaru is seeking a Full-Time Automotive Receptionist to join our team in Vernon! We’re looking for someone with evening availability until 6:30 pm and weekend hours as needed. In this role, you’ll be the welcoming face of our dealership, ensuring visitors and customers are greeted warmly and assisted efficiently. You will also manage all inbound calls, directing them to the appropriate person or department. Additionally, you’ll handle vehicle registrations and respond to related customer inquiries, making this a dynamic, customer-focused role that requires strong organizational and communication skills.
Compensation & Benefits:
This is an hourly position offering competitive pay based on experience. As a valued member of our team, you’ll also have access to comprehensive employee benefits, including health, dental, and vision care, as well as exclusive employee discounts and career development opportunities.
Responsibilities:
- Welcome and assist visitors and customers with professionalism and warmth
- Answer and direct calls on a multi-line phone system
- Process customer information accurately for vehicle registrations and related documentation
- Maintain and update registration records in an organized and timely manner
- Provide prompt, accurate information to customers regarding registrations and inquiries
- Follow up with customers as needed to complete registration processes
- Keep the reception and registration area clean and organized
- Support general administrative duties as required
Requirements:
- Familiarity with CT DMV vehicle registration processes is required
- Strong communication and customer service skills
- Highly organized, detail-oriented, and able to multitask
- Prior experience with a multi-line phone system
- Proficiency in Microsoft Office applications
- Experience in a fast-paced environment, ideally within the automotive industry
- Bilingual (English/Spanish) is a plus
EEOC Statement:
Suburban Subaru is dedicated to building an inclusive and diverse team. We are an equal-opportunity employer, committed to fostering a respectful, collaborative environment. We encourage applications from candidates of all backgrounds.