What are the responsibilities and job description for the IT Specialist (Apple (iOS) mobile devices, enterprise mobile device management solutions) position at 3A Soft Inc?
Job Details
Daily tasks will include:
- Regularly maintain IT equipment including, but not limited to, digital displays, mobile devices (iPads, iPhones), clinical devices (Pyxis Med Dispensing), conference room equipment (Polycom), printers, laptop and desktop computers at OMH Central Office.
- Responsible for ensuring that computers and clinical hardware work efficiently and effectively, enabling employees to do their jobs without issue.
- Must independently troubleshoot issues that arise during device usage, and find solutions to common issues and author user guide documentation.
- Will assist the oversight of OMH device asset inventory and the procurement of new equipment if necessary.
IT Specialist
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Junior 12 - 36 months
- experience supporting Apple (iOS) mobile devices.
- experience with enterprise mobile device management solutions.
- experience writing help guides and how-to's.
- experience with asset inventory management.
- experience supporting conference room equipment.
- experience training/guiding end users.
- experience using teleconferencing tools.
- Associates Degree
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