What are the responsibilities and job description for the Manager Dispatch position at 3D Concrete LLC?
Essential Duties and Responsibilities
- Understand how ready-mix concrete plants operate.
- Dispatch and control the number of drivers needed throughout the day and make any necessary adjustments to maintain the goals set by the company.
- Follow all company policies and procedures, including all safety policies.
- Communicate efficiently and effectively with drivers, other dispatchers, customers and management.
- Develop a positive rapport with Ready Mix Drivers, Team members, and the Customer.
- Solve problems in a timely manner.
- Must be familiar with our local delivery areas and must be able to assist drivers in finding jobsites.
- Must be able to determine travel time to jobs and best plant locations to service the job.
- Able and willing to work overtime and varying shifts including early mornings, nights, late afternoons, and Saturdays.
- Record accurate delivery and product information on orders, negotiate delivery times with Customers. Attention to detail is imperative
- Must be able to perform in high call volume situations while multitasking with plants, drivers, track it system, radios, team members in the office while sitting for long periods of time.
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
