What are the responsibilities and job description for the Quality Manager position at 3dprint.com?
This role is for a strategic quality leader tasked with establishing and maintaining a robust quality management system. The focus is on ensuring process adherence and documentation in accordance with international standards, client specifications, and organizational requirements. The position demands leadership of a team dedicated to achieving first-time quality and delivering superior solutions and service within the medical industry. The role will be based in the Hartford region, Connecticut.
Responsibilities:
- Develop and implement quality systems to ensure regulatory compliance.
- Serve as the primary liaison with regulatory bodies.
- Oversee safe quality processes and drive continuous improvement.
- Facilitate effective communication across all organizational levels.
- Monitor and measure team performance using established metrics.
- Apply total quality management principles to enhance the quality organization.
- Identify and deliver quality-related training programs.
- Develop and analyze customer and internal inspection metrics.
- Manage supplier quality and implement improvement programs.
- Coordinate responses to customer non-conformances.
- Support program launches, process qualifications, and equipment validations.
- Develop and evaluate measurement systems, including MSA and sampling strategies.
- Implement and manage a comprehensive gage control plan.
- Benchmark industry best practices and promote quality excellence.
- Ensure compliance with national and international standards.
- Provide leadership and supervision to technical quality staff.
- Implement strategies to improve departmental profitability, productivity, and efficiency.
Qualifications:
- Bachelor's degree in Engineering or a related field, or equivalent experience.
- Minimum 7 years of progressive quality engineering experience in the regulated industry.
- Experience with quality systems, audits, statistical problem-solving, and sampling techniques.
- Knowledge of materials science, specifications, and raw material processing.
- Experience in high-volume, precision manufacturing environments.
- Demonstrated management and supervisory experience.
- Experience with ISO 13485 or equivalent quality systems.
