What are the responsibilities and job description for the Director of Clinical Practice position at 3HC HOME HEALTH & HOSPICE CARE INC?
Compassionate Care is our Calling!
Why choose 3HC:
3HC has provided compassionate care to North Carolinians since 1981. We strive to ensure our patients enjoy life’s journey, recover quickly, and live comfortably. We believe in providing high-quality, cost-effective care that surpasses industry standards. If you want to make a difference, provide meaningful one-on-one care, and develop relationships with both your patients and team members, join Team 3HC! 3HC strives to provide a positive work culture that feels more like a family atmosphere where we support our team members so they can reach their personal & professional best.
Summary:
The Director of Clinical Practice, RN serves as the Clinical Manager and is responsible for the oversight of a multidisciplinary team providing services of high quality and maximum value with exceptional customer service. Supervises nurses, therapists, CNA's, clerical staff, and Asst. Director of Clinical Practice as appropriate.
Qualification Requirements
- Registered Nurse or Physical Therapist currently licensed to practice nursing or physical therapy in the state of North Carolina.
- Bachelors degree in Healthcare related field required.
- Minimum of three-years experience as a registered nurse in an acute care setting.
- Minimum of one-year experience as a home health nurse preferred.
- Previous supervisory experience.
- Knowledge of federal and state guidelines, rules and regulations as they relate to the home health and hospice industry.
- Maintain current CPR certification (BCLS)
- Basic computer skills/knowledge and experience in electronic medical records
Essential Functions
1. Abides by and supports 3HC's Compliance Program and Code of Ethics. 3HC's Compliance motto is "Compliance for all and all for Compliance". It is the intent of 3HC to comply with all applicable laws and regulations and that spirit is embedded in all aspects of our services and business practices. Our success hinges on doing things ethically and legally, to which, each and every employee plays a critical role.
2. Creates positive experiences for internal and external customers that will meet their expectations. (External customers include our patients, families, referral sources, vendors, the community, etc. Internal customers are the people within the agency with whom you work.) Displays a high degree of courtesy, tact, and knowledge of services provided by the agency in all contact with staff, patients, and visitors.
3. Manages clinical operations by monitoring the following: (1) timely, accurate documentation per policy by clinical staff to include contract staff; (2) implementing and measuring via score card management; (3) ensures case management via regular visit utilization review; (4) mentor and control best practices of visiting clinical staff; (5) integration of multidisciplinary approach; (6) Ensures coordination of referrals and provides oversight of appropriate patient and personnel assignments.
4. Collaborates with Quality Department (QAPI) for optimal population health management and continual survey readiness.
5. Participates in the development and execution of 3HC's annual strategic plan and budget: (a) gives input on plans and projections for the Clinical Office and 3HC as a whole; (b) takes appropriate action on specific items as assigned; (c) assists with the development of a budget for the office; and (d) makes decisions with due consideration to patient care, financial outcomes, and employee acceptance.
6. Responsible for direct/indirect supervision of clinical operations by providing leadership, oversight, and supervision of patient care to include joint home visits, and mentoring.
7. Fills job vacancies with applicants that will be a "right fit" for the Clinical Office and 3HC and provides the appropriate orientation: (a) interviews, selects, and hires applicants to fill job vacancies in accordance with EEOC and 3HC guidelines; (b) ensures that new staff participates timely in 3HC's orientation program following JSO outline; (c) orients and trains new staff in accordance with their job description and office policies and procedures; (d) provides close supervision so that at the introductory performance review, or prior, a good decision can be made whether to maintain the new employee.
8. Keeps supervisor informed of activities in the Clinical Office: (a) meets regularly to review current KPI's identified in #3; (b) establishes, monitors, and follows-up with supervisor on specific objectives, and goals with target dates for completion ensuring the meaningfulness and cost effectiveness of the objectives.
9. Maintains a clean and safe working environment for self and staff: (a) ensures staff is knowledgeable of and adheres to 3HC safety standards; (b) takes appropriate action on safety issues identified by self, staff, and 3HC's Safety Committee; and (c) promotes safety and cleanliness.
10. Demonstrates an interest in personal and professional growth for self and staff: (a) attends and participates in workshops, seminars, webcasts to keep abreast of current changes in rules, regulations, relating to job functions and department; (b) does individual reading and research; and (c) recommends educational opportunities for staff and encourages participation.
11. Demonstrates a willingness to be cost effective in the use of agency resources, the monitoring of waste, and the proper and safe use of supplies and equipment.
12. Adheres to 3HC's Personnel Policy and performs other appropriate duties as assigned by supervisor to promote the successful operations and future growth of 3HC.
3HC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex or sexual orientation, age, marital status, gender identity, national veteran or disability status.
