What are the responsibilities and job description for the Call Center Representative position at 3PL Vision LLC?
Job Title: Call Center Representative
Work Location: Columbus, OH 43219
Work Schedule: Mon to Fri
Work Hours: 9: 00 AM to 5:00 PM
Job Type: Temp to Permanent
Required Qualifications:
Education:
- College degree preferred or equivalent experience.
Experience:
- Previous experience in a contact center environment is preferred.
Preferred Qualifications:
- College Degree: Preference for candidates with a college degree or equivalent experience.
- Contact Center Experience: Preference for candidates with previous experience in a contact center environment, handling client inquiries.
Key Responsibilities:
- Client Inquiries: Handle incoming phone calls related to various service inquiries for Client accounts.
- Product & Service Support: Provide functional support for Client Cash Management products, Client Online, and mobile app.
- General Account Support: Address general account or financial-related inquiries with accuracy and efficiency.
- Performance Metrics: Consistently meet key department performance metrics while ensuring a high level of service quality.
- Team Contribution: Contribute in a fast-paced, team-oriented environment.
- Adaptability: Ability to multi-task and adjust quickly to changes in a busy financial service center.
Company description-3pl Vision boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.
"GA01"
Job Type: Contract
Pay: $19.17 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19
