What are the responsibilities and job description for the Customer Service Associate position at 3PL Vision LLC?
Job Title: Customer Service Associate
Location: Burlington, MA 01803
Shift: Day Shift
Job Duties:
- The Customer Care Associate position involves working in dynamic and fast-paced team environment.
- In this role you will receive training and on-going coaching to enable you to deliver a better customer experience.
- You will interact daily with our customers via phone or email, identifying the reason for the inquiry and either providing direct assistance or involving the appropriate support team.
- The opportunity for growth exists for employees who demonstrate the ability and aspiration to take on roles of increased responsibility and complexity.
Basic Qualifications:
- Bachelor’s Degree in any discipline OR High School Diploma or GED and 1 years of customer service experience
Preferred Qualifications:
- Positive, friendly, takes pride in work, and eager to learn.
- Respectful, honest, humble and willing to embrace challenges.
- Strong interpersonal communication and written skills.
- Organized, with the ability to prioritize incoming tasks.
- Knowledge of SAP or Oracle, and Microsoft applications a plus.
- Multilingual skills (French and Spanish) are a plus.
Company description: 3pl Vision boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.
"GA01"
Job Type: Contract
Pay: $21.00 per hour
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Burlington, MA 01803 (Preferred)
Work Location: In person
Salary : $21
