What are the responsibilities and job description for the User Support Technician position at 3PL Vision LLC?
Job Title: User Support Technician
Work Location: South Jordan, UT 84095
Shift: Mon to Fri 9am to 5pm
Responsibilities:
- Responsible for high quality end-user technical support, related to enterprise software and hardware
- An understanding of technology and the ability to apply that knowledge to support all existing systems
- Provides investigation, diagnosis, resolution and recovery for hardware/software problems
- Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
- Demonstrate strong customer service skills to provide phone support including:
- Listening to the customer to gain an accurate understanding of the situation Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
- Responsible for high quality end-user technical support, related to enterprise software and hardware
Company description-3pl Vision boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.
"GA01"
Job Type: Contract
Pay: $21.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $21
