What are the responsibilities and job description for the Billing Specialist position at 4 Horn Management?
JOB TITLE: BILLING SPECIALIST
PRIMARY FUNCTION:
Reporting to the Billing Manager, the Billing Specialist is responsible for generating and processing invoices in an accurate and timely manner. This role will work directly with our customers and other departments to answer questions and to resolve issues.
PRIMARY DUTIES:
- Identifies, troubleshoots, and resolves any billing discrepancies through consultation with our Sales and Operations personnel.
- Prepares and sends out customer invoices and statements
- Verifies that customer account information is accurate and updated
- Inputs and manages customer data in the billing portals
- Other duties as assigned by management
EDUCATION, KNOWLEDGE, COMPETENCIES & SKILLS REQUIRED:
- Must have a high school diploma or equivalent
- Must have 2 years’ experience working in a fast-paced billing position (Knowledge of Customer Portals: Ariba, Open Invoice, Coupa, etc. a PLUS!)
- Must have 2 years’ experience working with Microsoft Office (Word, Outlook, Excel, etc.)
- Must be able to communicate clearly and effectively with our customers and departments over the phone, email and in person
- Must demonstrate initiative, strong attention to detail and the ability to prioritize work
National Tank & Equipment is an Equal Opportunity company.
