IT Program Manager

Job Title: IT Program Manager

Experience Required: 10 years

Job Summary:

We are seeking an experienced IT Project Manager to lead and oversee complex, cross-functional IT projects and programs. The ideal candidate will be responsible for managing day-to-day operations, ensuring alignment with business goals, and maintaining project stability. This role requires strategic planning, risk management, and stakeholder communication to deliver high-quality IT solutions on time and within budget.

Key Responsibilities:

Program & Project Management:

• Manage the end-to-end lifecycle of IT programs, including planning, execution, monitoring, and closure.
• Develop and implement program strategies, business cases, and project roadmaps to align with organizational objectives.
• Ensure the successful integration of multiple projects within the program, adjusting scope, timing, and budget as necessary.
• Establish and enforce IT project management processes and methodologies to maintain consistency and quality.

Resource & Budget Management:

• Oversee resource allocation, ensuring teams have the necessary tools, personnel, and support.
• Manage program budgets, monitor expenditures, and ensure cost-effective resource utilization.
• Track key project milestones and make adjustments to timelines, priorities, or resources to mitigate risks.

Stakeholder Communication & Leadership:

• Act as the primary liaison between internal teams, clients, and executive stakeholders to ensure transparency and alignment.
• Deliver high-impact presentations and lead client meetings to provide project updates, risk assessments, and strategic recommendations.
• Collaborate with cross-functional teams, including IT, business units, and external vendors, to drive project success.

Risk Management & Quality Assurance:

• Identify potential risks and develop mitigation strategies to ensure project continuity.
• Ensure all IT projects adhere to quality standards, regulatory requirements, and industry best practices.
• Monitor and evaluate project performance using KPIs and reporting metrics to continuously improve processes.

Qualifications & Requirements:

• Experience: Minimum 10 years of experience in IT project/program management, preferably in large-scale, cross-functional projects.
• Project Management Expertise: Strong knowledge of Agile, Scrum, Waterfall, and hybrid project management methodologies.
• Technical Acumen: Familiarity with IT infrastructure, software development, cloud computing, cybersecurity, and enterprise applications.
• Tools & Technologies: Proficiency in Project Management tools (JIRA, Microsoft Project, Trello, ServiceNow, or equivalent).
• Certifications (Preferred): PMP, PRINCE2, ITIL, Certified Scrum Master (CSM), or equivalent.
• Soft Skills: Excellent leadership, communication, negotiation, and stakeholder management skills.
• Problem-Solving: Strong analytical skills with a proactive approach to identifying and resolving project challenges.