What are the responsibilities and job description for the Sales Growth Specialist position at 4AllPromos?
Company Overview
4AllPromos is a leading provider of customized promotional products, serving businesses and organizations nationwide. With a vast product catalog, an expert team, and a strong commitment to customer service, we help brands make a lasting impression.
Job Summary
We're seeking sales-driven professionals to join our evolving Account Management team. This high-volume, fast-paced role involves managing and processing customer orders while building relationships that lead to repeat business and long-term growth.
Key Responsibilities
- Serve as the primary point of contact for assigned clients, building strong relationships and providing personalized service.
- Manage a large volume of customer orders with speed, accuracy, and attention to detail.
- Build relationships with your assigned accounts and act as their go-to resource.
- Identify upsell and cross-sell opportunities through conversations and order history.
- Guide clients toward the best product and branding options for their needs.
- Collaborate with internal teams to ensure timely and accurate processing of orders and delivery of products.
- Deliver excellent service via phone and email and resolve client issues and concerns in a prompt and professional manner.
- Track activity and communication in our CRM to manage your pipeline effectively.
- Over time, transition into a more traditional Account Manager role focused on sales growth and account retention.