Patient Experience Coordinator

Patient Experience Coordinator

Patient Experience Coordinator | Aesthetic and Wellness Care - Be the First Smile Patients See at 4Ever Young!

Are you passionate about health, wellness, and creating exceptional experiences? Join 4Ever Young, a leader in anti-aging and wellness solutions, as a Patient Experience Coordinator. In this role, you’ll be the cornerstone of our patient experience, ensuring every visit is memorable and seamless.

Why 4Ever Young?

At 4Ever Young, we specialize in cutting-edge aesthetic and wellness treatments that empower patients to look and feel their best. Be part of a team that’s transforming lives with passion, professionalism, and personalized care.

What You’ll Do:

• Welcome with Warmth: Greet every patient with energy, positivity, and professionalism.

• Smooth Patient Flow: Coordinate check-ins and check-outs while ensuring accurate and complete patient records.

• Create an Inviting Space: Keep the lobby pristine, welcoming, and stocked with materials that reflect 4Ever Young’s high standards.

• Promote Wellness Solutions: Educate patients on services, promotions, and membership programs tailored to their needs.

• Support Operations: Answer phones, schedule appointments, and assist with community or center events as needed.

What You Bring:

• A strong passion for health, wellness, and aesthetics.

• Exceptional customer service and interpersonal skills.

• Attention to detail and ability to manage multiple tasks.

• Familiarity with scheduling systems or administrative tools (preferred).

• A positive attitude and team-first mindset.

Responsibilities:

- Greet and welcome patients and visitors in a friendly and professional manner

- Contact leads daily

- Promote and sell facial and supplement products

- Answer phone calls, take messages, and direct calls to appropriate individuals

- Schedule appointments

- Collect patient information and update records in the system

- Maintain a clean and organized reception area

- Assist with filing, scanning, and organizing documents

- Perform general administrative tasks to support the office operations

Qualifications:

- Previous experience in Front Desk preferably in a Med Spa

- Strong communication skills, both verbal and written

- Excellent organizational skills with the ability to multitask and prioritize tasks effectively

- Proficient computer literacy,

- Ability to handle confidential information with discretion

- Professional demeanor and appearance

- Attention to detail and accuracy

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

Please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full time

Pay: $20-22 per hour

Compensation package:

• Bonus opportunities

Schedule:

• Monday to Friday
• Saturdays as needed

Work Location: In person

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person

Salary : $20 - $22