Sales Operations Administrator

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

• We are looking for an upbeat, positive person to join our Sales team. The Sales Administrator will support the IL Sales team by managing the daily inventory updates for the product menu and will communicate these updates to the Sales Team.  The Sales Administrator will input orders generated by Sales Team into Leaf Trade and collaborate with logistics on product deliveries and manifests. A successful candidate will be highly motivated and able to proactively build relationships at all employee levels.  

• Come be a part of our close-knit ever-growing team here in Illinois! Employees have a shared passion for cannabis and working as a team to reach new heights. It is a culture of strong, hardworking individuals whose values include being dependable and reliable team members. Take the leap with us and contribute to our positive, friendly, and respectful work environment. There are no limits to what we can accomplish. 

• This position is based in Matteson, IL. Reliable personal transportation to and from Matteson, IL is required.  

• Collaborate with logistics, product fulfillment, and cultivation teams to handle order processing in Leaf Trade. 
• Monitor inventory levels and coordinate with the warehouse team to ensure consistent product availability. 
• Maintain up to date menu offerings for field sales staff. 
• Generate daily, weekly, monthly detailed sales reporting for C-Suite. 
• Analyze sales trends, identify opportunities and provide actionable insights.  
• Address customer inquiries and resolve issues related to orders and delivery. 
• Track and manage wholesale orders from receipt to delivery. 
• Identify and resolve discrepancies in orders and inventory. 
• Ensuring activities comply with regulatory laws and standards.  
• Serves as sales team liaison when addressing any escalated customer quality issues in a timely manner. 
• Work closely with other departments, such as sales and marketing, finance, logistics, manufacturing, cultivation, and operations.   
• Manage orders and shipments. 
• Maintain accurate customer records in CRM system.
• Assist with marketing campaigns and events. 
• Process online, email and phone sales. 

• Excellent attention to detail and accuracy. 
• Knowledge of cannabis industry regulations and compliance. 
• Strong communication and interpersonal skills. 
• Ability to work independently and as part of a team in a fast-paced environment. 
• Demonstrated proficiency with Bio Trax, and Lab CoA portals and have a working knowledge of CRM.
• Strong understanding of supply chain metrics and software.  Serve as the SME for Sales Team with Leaf Trade, Lab portals, Bio Trax. 
• Proficient in Microsoft Office Suite. 
• Understanding of sales performance metrics 
• Excellent organizational and multitasking skills 
• A team player with high level of dedication 
• Ability to work under strict deadlines 
• Knowledge of local state and federal regulations about the cannabis industry. 
• Bachelor's degree in supply chain management, Business Administration, or a related field (preferred). 
• At least 1 year of prior cannabis cultivation and/or manufacturing experience (preferred). 

• Employee Discount 
• Health, Vision, Dental Benefits Day One of Employment 
• Sick Pay/PTO Accrual 
• Floating Holidays 
• Parental/Maternity Leave 
• Employee Assistance Program 
• Career Development 
• Advancement Opportunities

• Work involves physical exertion such as bending, lifting (up to 50 pounds), kneeling, squatting, pivoting, and carrying items/ product on a regular basis. Employees will be required to stand for extended periods and may need to climb ladders or operate equipment. The warehouse environment may be subject to hot and cold temperatures, and ventilation may not be available in all areas. The warehouse environment may be subject to elevated noise volumes due to equipment, machinery, and the movement of goods. The warehouse may be subject to dirt, dust, cleaning solutions, chemicals, and debris from the handling of goods. The warehouse may have safety hazards such as slippery floors, moving equipment, and the presence of hazardous materials. You will need to follow safety protocols and wear appropriate protective equipment.  

• *Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

• ***4Front Ventures is an Equal Opportunity Employer  

*NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Salary : $20 - $24