What are the responsibilities and job description for the Dental Lab Customer Service Representative position at 4G Dental Lab?
Company
4G Dental Lab is a progressive minded business ready to transform the dental lab industry. We listen to our dentist customers and provide the products and services according to their needs. Our lab is next level in architecture, quality, service and attitude. This is a great work environment with flexible hours.
4G Dental Lab is disrupting the dental lab industry and is built to sustain success. Located just outside The Woodlands, TX, 4G Dental Lab was created with the idea to support dentists in a way that allows the dentist to maximize profitability while maintaining the highest quality treatment. We need people who are passionate and believe in this mission.
We now offer a comprehensive benefit package along with holiday pay and paid time off.
If you want to be a part of something bigger, better and different in the dental lab business call us today.
Responsibilities
- Utilize case management software to input case data, invoice, and ship precisely
- Correspond with physicians/dental office staff via phone and email regarding case and account status updates, assist with conflict resolution as needed
- Ensuring compliance with OSHA and HIPAA regulations while handling case materials and all related communication
- Data entry, invoicing, packaging and customer service
Qualifications
- Comfortable working in a fast pace environment with team ethics
- Dental lab or dental office experience 2 years preferred
- Team player with great problem solving skills
- Excellent computer skills, Experience with CRM or EMR software a plus
- Service mentality with the ability to build relationships over the phone quickly
- Punctual and dependable
- Ability to utilize case management software while processing a high-volume of physical/digital cases accurately and efficiently.
- Willingness to help out with all administrative functions
- High School Diploma
MOST IMPORTANT!!!! Positive attitude with teammates and customers!
Include Facebook profile link for faster response from the 4G Team!
Benefits:
- Health, Dental, Vision, and Life insurance
- Paid time off
- Holiday pay
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $19