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Remote Customer Support Specialist

4G Staffing
Las Vegas, NV Remote Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/16/2025

4G Staffing is hiring independent contractors to work remotely for multiple roles. These opportunities span accross multiple industries including :

  • Roadside Assistance
  • Tax Companies
  • Healthcare Companies
  • Power Companies
  • Retail

Perks :

  • Make your own schedule
  • Competitive pay
  • Independence to choose the company you want to work for
  • Work life balance with having more time at home with family and friends

    • Key Responsibilities :

  • Provide excellent customer service support to clients via phone, chat, or email
  • Assist customers in resolving inquiries and issues promptly and professionally
  • Assist customers with online orders, assistance with directions, lock outs, flat tire assistance, account changes, and payment processing
  • Follow company guidelines and procedures to ensure consistent service delivery
  • Adhere to metrics to include quality, AHT, talk time, first call resolution, sales goals, attendance, aux etc.

    • Requirements :

  • Strong communication skills (written and verbal)
  • Ability to troubleshoot and problem - solve independently
  • Experience in customer service, sales, or tech support
  • Must be at least 18 years of age
  • Must be able to commit to a minimum of 15 hours per week.
  • Ability to pass a background check
  • Reliable high-speed internet connection
  • Quiet, distraction-free work environment
  • Must have your own equipment (computer, headset, monitor etc.)

    • Exclusions :

    This position is not available in the following states :

  • California (CA)
  • Oregon (OR)
  • Wisconsin (WI)
  • Colorado (CO)
  • Minnesota (MN)
  • Washington (WA)
  • Illinois (IL)
  • Pennsylvania (PA)
  • New York (NY)
  • Massachusetts (MA)
  • Connecticut (CT)
  • New Jersey (NJ)
  • Missouri (MO)
  • Vermont (VT)

    • If you're ready to take charge of your career while helping customers, apply now and join our remote team!

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