UX Designer

Join 4me, a dynamic and innovative company that is reshaping the landscape of IT Service Management (ITSM). At 4me, we believe in the power of transformation, not just in the solutions we provide to our clients, but also in the careers of our team members. As a leader in the industry, we are on a mission to attract the best talent, those who are driven by curiosity, innovation, and a passion for making a real impact. Our platform is revolutionizing the way organizations manage their service relationships, and we are looking for dedicated individuals who are ready to join us in this journey of transformation.

If you're eager to be part of a forward-thinking company that thrives on community, engaging work, and grit, 4me is the place for you. We don't just offer jobs; we offer transformative career experiences. Our culture is built on empowerment, and we provide the resources and support needed for our team members to excel, innovate, and drive change. Join us at 4me and be part of a team that is shaping the future of ITSM while propelling your own career to new heights.

Mission of the position

The UX Designer at 4me will be instrumental in shaping our user experience strategy and design practices. Your primary mission will be to create high quality product designs that will empower a team of UX engineers to be productive. Reporting to the CPO, you will drive the development of innovative and intuitive user-centered designs, laying the foundation for the evolution of our products. The candidate will need to nurture a robust design culture and processes internally, while also preparing for the growth and leadership of a future design team.

Responsibilities

• Lead the design of user interfaces and experiences, ensuring they are intuitive, visually appealing, and aligned with user expectations.
• Establish and champion design processes that foster collaboration, creativity, and user-centered design practices.
• Collaborate closely with product managers, engineers, and other stakeholders to understand user needs, business goals, and technical constraints.
• Develop and communicate design strategies that align with user-centered design principles and overall company objectives.
• Initiate and drive design projects from concept to implementation, providing hands-on design work when needed.
• Conduct user research, usability testing, and analysis to inform design decisions and improvements.
• Create and maintain design guidelines, patterns, and design systems to ensure consistency and quality.
• Collaborate with UI front end engineers to ensure accurate and high-quality implementation of design concepts and proposals.
• Advocate for user-centered design principles within the organization and drive awareness of the value of design.
• Prepare for the growth of a design team by identifying potential candidates and participating in the hiring process.
• Stay informed about industry trends, best practices, and emerging design technologies.
  
  

Distinguishing Characteristics

• 2-5 Years of UX Design Experience, with a strong portfolio showcasing successful projects.
• Experience working in an environment with few design resources and ability to effectively manage the many demands on your time.
• Proven track record of ability to empower engineering teams with design collateral.
• Attention to detail and a passion for creating intuitive and visually appealing user interfaces.
• Proficiency in design and prototyping tools (e.g., Sketch, Figma, Adobe XD) and experience with design systems.
• Familiarity with user research methodologies and usability testing.
• Excellent communication and interpersonal skills, with the ability to explain design concepts to non-designers.
• Collaborative mindset and ability to work effectively in cross-functional teams.
• Self-motivated and proactive, with a willingness to take ownership of design tasks.
• Strong problem-solving skills and a creative approach to design challenges.
• Openness to feedback and a continuous improvement mindset.
  
  

Statement of Equal Opportunity

4me is an equal opportunity employer. We're committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.