Director of Learning & Development

Based in Dallas and reporting to the Vice President of 50 Eggs Hospitality Group, the Director of Learning & Development is a strategic leader responsible for designing, implementing, and optimizing comprehensive training programs that align with the mission and operational goals of 50 Eggs Hospitality Group. This Leader will spearhead the development of learning initiatives that drive excellence in fine dining service, hospitality, leadership, and business operations.

This role demands a fine dining background and experience within organizations undergoing rapid expansion, ensuring training programs enhance both frontline execution and high-level leadership capabilities. The Director will work closely with senior leadership, restaurant operators, and the People & Culture team to foster an organizational culture rooted in elevated service standards, guest experience excellence, and continuous learning.

Primary Job Duties:

Duties include, but are not limited to, the following:

Strategic Learning & Development Initiatives

• Design and implement a comprehensive learning strategy that supports business growth, operational excellence, and leadership development.
• Develop and manage training programs for fine dining service standards, hospitality excellence, new hire onboarding, leadership development, and compliance training.
• Establish scalable training frameworks to support the company’s expansion into new markets while maintaining brand consistency.
• Lead needs assessments and gap analyses to identify learning priorities and create targeted solutions for performance improvement.
• Evaluate the effectiveness of training programs through key performance indicators (KPIs) and data-driven insights, continuously refining learning strategies.

 Operational Training & Team Development

• Partner with restaurant operators, executive chefs, and front-of-house leadership to ensure operational training is aligned with fine dining and luxury service expectations.
• Develop and oversee management training programs to build leadership capability within restaurant teams, ensuring a pipeline of high-performing talent.
• Implement hands-on training experiences, including workshops, immersive simulations, and mentorship programs to enhance execution at all levels.
• Ensure all training aligns with operational goals, service excellence, and hospitality culture, reinforcing a world-class guest experience.

Engagement & Culture Building

• Drive team member engagement initiatives, fostering a culture of continuous learning, growth, and development.
• Act as a consultant to senior leadership on team effectiveness, talent development, and performance coaching.
• Facilitate leadership workshops, off-site retreats, and team-building events that promote collaboration, accountability, and service excellence.
• Implement recognition and incentive programs that reinforce training success and reward exceptional performance.

Compliance & Standardization

• Ensure all training programs align with federal, state, and local compliance requirements, particularly in food safety and workplace regulations.
• Maintain up-to-date SOPs and training manuals to standardize service expectations across all restaurant locations.
• Support the HR team in further developing talent processes and career pathing frameworks

Candidate Profile

The ideal candidate will possess a strong background in fine dining, hospitality leadership, and large-scale training program development. This role requires a balance of strategic vision and hands-on execution, ensuring training programs drive both short-term performance and long-term growth.

• Minimum of 5 years in designing and implementing diverse learning solutions, preferably within luxury hospitality or fine dining.
• At least 3 years of experience in a food and beverage management/leadership role or a combination of relevant education and experience.
• Deep understanding of fine dining service standards, front and back-of-house operations, and luxury hospitality expectations.
• Strong knowledge of adult learning principles, instructional design methodologies, and leadership development frameworks.
• Experience working in organizations with rapid expansion, ensuring scalable learning solutions.
• Proven ability to engage and influence senior leaders while also being hands-on in training delivery.
• Strong analytical skills with the ability to measure training effectiveness and make data-driven recommendations.
• Domestic travel up to 70% across the portfolio to deliver training and ensure program success.
• Bachelor’s degree in Business, Human Resources, Organizational Development, Hospitality Management, or a related field.
• ·Excellent communication skills, both written and verbal, with the ability to craft compelling training content and presentations.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and learning management systems (LMS).

Why Join 50 Eggs Hospitality Group?

50 Eggs Hospitality Group is a dynamic, rapidly growing hospitality company dedicated to delivering unparalleled dining experiences. Our commitment to culinary excellence, exceptional service, and guest-driven innovation defines our success. As the Director of Learning & Development, you will play a pivotal role in shaping the future of our workforce, ensuring that our teams are equipped to execute at the highest levels in luxury hospitality and fine dining.

If you are a dedicated leader with a profound understanding of fine dining, operational excellence, and talent development, we invite you to help us shape the next chapter of our growth and success.