What are the responsibilities and job description for the Bilingual Shipping Coordinator (Eng/Spa) position at 5th HQ?
5th HQ -
Responsibilities
- Processes all customer product orders through company’s order entry software system.
- Prepares required shipping documentation for all domestic and international customer orders.
- Responsible for the content and accuracy of all shipping documents.
- Schedules and coordinates all freight logistics with customers, transportation providers and freight forwarders.
- Serves as the primary customer service contact and resolves all issues as they arise with respect to shipping and customer orders.
- Coordinates shipments with other Shipping Department personnel to ensure that all shipments are properly prepare & ready for pick up on-time.
- Prepares all documentation necessary for accurate customer packing list & invoicing.
- Scans and files all shipping documentation for future reference and auditing purposes.
- Prepares and ships product samples to potential customers.
Qualifications :