What are the responsibilities and job description for the Customer Service Rep. / Admin position at 5th HQ?
5th HQ -
We are seeking a versatile and dedicated Admin / Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.
Key Responsibilities :
- Respond to Amazon customer service messages promptly and professionally.
- Process customer refunds efficiently.
- Learn and manage the process of customer returns.
- Run daily reports and follow up on any action items.
- Review invoices and potentially learn to process deposits.
- Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges.
- Perform general office duties, such as managing phone calls, emails, and correspondence.
- Organize and schedule appointments, meetings, and conferences.
- Maintain and update office records, databases, and filing systems.
- Prepare reports, presentations, and documents as needed.
Skills / Qualifications :
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