Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist

Location: Grand Rapids, MI

FLSA Status: Non-Exempt

Reports to: Accounting Manager

Supervises: N/A

Purpose of the Job:

Responsible for collection of payments on delinquent invoices, ensuring receivables are collected from customers in a timely and professional manner.

Job Functions and Performance Standards:

• Collect on past due accounts by sending invoice reminders and other communication to customers via phone, email, or mail.
• Review and communicate other account discrepancies with customers such as; short payments, pricing issues, purchase order numbers, freight charges, and taxes.
• Prepare and distribute monthly credit and collections reports and monthly statements to customers and account managers.
• Facilitate monthly meetings with management concerning customer accounts that are past due or becoming past due.
• Adhere to company credit and collection policies, methods, and procedures.
• Prepare check or cash payments for deposits, and process credit card transactions.
• Post customer payments by recording checks, credit card transactions, and direct payments in accounting software.
• Evaluate and create new customer accounts. Review credit application, contact credit references and credit agencies to determine approval status and appropriate credit limits.
• Perform regular audits of customer credit limits.
• Provide ad-hoc reporting for special projects as requested.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level in the work environment is usually moderate

Education:

• High school diploma or equivalent is required. An Associate’s Degree in Accounting is preferred.

Licenses/Certifications:

• N/A

Experience:

• 3-5 Years’ Experience
• Knowledge of credit bureau reporting, risk mitigation strategies and collection processes and procedures.

Skills:

• Proficient in Microsoft Word and Excel. Experience with the internet and Microsoft Dynamics SL (Solomon), Exchange, Outlook, Access and PowerPoint is a plus.
• Excellent interpersonal, analytical, problem solving and communication skills.
• Ability to read and comprehend instructions, correspondence and memos. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Physical Demands: The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit and talk or hear.
• Required to use hands to finger, handle, or feel; and reach with hands and arms.
• Occasionally stand and walk.
• Occasionally lift and/move up to 25 pounds.

Other:

• All employees have a responsibility to adhere to the Imperial Quality Policy Statement

The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Nothing in this job description should be construed to limit the power of the company to repeal or modify any part of this job description at any time. This document is not intended to create a contract between 5THGEN Inc., or any of its subsidiaries, and its employees.