What are the responsibilities and job description for the Airline Shuttle Supervisor – PDX Airport position at 654Global LLC?
About 654Global
654Global is a premier ground transportation company specializing in safe and reliable transport for commercial airline flight crews. We are seeking a Shuttle Supervisor to oversee daily operations, manage shuttle drivers, and ensure top-tier service at our PDX airport location.
If you have leadership experience in transportation, value safety, punctuality, and exceptional customer service, we want you on our team!
What We Offer
- Competitive pay
- Opportunities for career growth and development
- Flexible scheduling (weekend and holiday availability required)
Key Responsibilities
Supervisory & Leadership Duties
- Oversee daily shuttle operations, ensuring efficient scheduling and on-time service.
- Manage a team of shuttle drivers, providing training, guidance.
- Assist with hiring, onboarding, and coaching drivers to maintain company standards.
- Address and resolve customer complaints and service issues promptly.
- Act as a liaison between dispatch, airline personnel, and company management.
- Take and cover trips when necessary when driver call-outs occur.
Operational & Compliance Management
- Monitor driver schedules.
- Ensure all shuttle services comply with DOT, airport, and company safety regulations.
- Conduct routine inspections of vehicles and ensure proper maintenance.
- Keep accurate records of driver performance, incidents, and safety checks.
- Assist in enforcing safety policies and training drivers on best practices.
Customer Service & Communication
- Ensure all shuttle drivers provide exceptional customer service to airline crews.
- Communicate service expectations clearly with both drivers and dispatch.
- Address and resolve any service delays or operational challenges.
- Assist passengers with inquiries and ensure a seamless transportation experience.
Requirements
- Previous leadership or supervisory experience in transportation (1 years preferred).
- Valid driver’s license with a clean driving record.
- Ability to lift up to 75 lbs as needed.
- Must be at least 25 years old due to insurance.
- Ability to pass a pre-employment drug test, physical, MVR report, and background check.
- Comfortable using technology for tracking flight schedules and navigation.
- Strong problem-solving, organizational, and communication skills.
Preferred Qualifications
- CDL with passenger endorsement (if applicable).
- Experience in airport shuttle or airline transportation services.
- Knowledge of DOT and airport transportation regulations.
- Experience with dispatch coordination, or fleet management.
Why Join 654Global?
At 654Global, we don’t just hire drivers—we build a team of professionals dedicated to providing a world-class transportation experience. As a Shuttle Supervisor, you’ll play a crucial role in ensuring smooth operations, driver efficiency, and excellent service for our airline partners.
If you’re looking for a leadership position with growth potential in the transportation industry, we’d love to hear from you!
Apply today and take the next step in your career with 654Global!
Job Types: Full-time, Contract
Pay: $600.00 - $800.00 per week
Benefits:
- Flexible schedule
- Professional development assistance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Days:
- Monday to Friday
- Weekends as needed
- Weekends only
Education:
- High school or equivalent (Preferred)
Experience:
- Shuttle Driving: 1 year (Preferred)
Security clearance:
- Confidential (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Portland, OR 97218 (Required)
Work Location: In person
Salary : $600 - $800