What are the responsibilities and job description for the Sales and Customer Service Associate position at 7-Eleven, Inc.?
Company Overview
At 7-Eleven, Inc., we strive to provide a unique shopping experience for our customers while fostering a collaborative and supportive work environment for our employees. Our goal is to become the first choice for convenience retailing, driven by innovation, operational excellence, and customer-centricity.
Role Description
This position plays a crucial role in supporting the overall objectives of our retail business by delivering exceptional customer experiences and ensuring the smooth operation of our stores. As a sales and customer service associate, you will be responsible for promoting our products and services, providing excellent customer service, and maintaining a clean and safe store environment.
Key Responsibilities
- Promote our products and services through effective communication and sales techniques
- Respond to customer inquiries, resolve issues, and make recommendations to enhance their shopping experience
- Maintain a clean and organized store environment, including stocking shelves, sweeping floors, and taking out trash
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods
Required Skills and Qualifications
To succeed in this role, you will need:
- A positive attitude and strong communication skills
- The ability to work independently and as part of a team
- A basic understanding of mathematics and attention to detail
- The physical ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks
Benefits and Opportunities
We offer a competitive compensation package, including premium pay for holidays worked, paid vacation (for full-time positions), and tuition reimbursement. We also have a strong promote-from-within philosophy, providing opportunities for advancement and professional growth.
