Front Desk Receptionist/Administrative Assistant

The Front Desk Receptionist/Administrative Assistant for 7 Star Home Care is responsible for managing all communication to and from clients and employees utilizing the phone, email, fax and other electronic methods, during normal business hours of 9:00 AM- 5:00 PM, Monday- Friday.
The Front Desk Receptionist/Administrative Assistant must have professional customer service experience as they are often the first contact for our clients and caregivers.
The Front Desk Receptionist/Administrative Assistant will also coordinate with other team members to provide any needed administrative support in the office.

QUALIFICATIONS:

1. Represents 7 Star Home Care in a professional manner and image

2. Reliability and consistency are a must

3. Excellent interpersonal, organizational and communication skills

4. Strong computer skills, including but not limited to MS Office Suite

5. Service oriented with clients, caregivers and administrative staff

6. Maturity and ability to deal effectively with the demands of the job

7. Associate degree or equivalent preferred.

RESPONSIBILITIES:

1. Understand and adheres to established 7 Star Home Care policies and procedures.

2. Develop adequate knowledge of our scheduling/administrative software

3. Answer phone calls/emails and ensure that correct information is obtained, captured in our scheduling/administrative software, and forwarded to appropriate team member.

4. Manage all incoming faxes and forward as needed.

5. Scan and upload all client and caregiver documents/files as requested

6. Confirm caregiver schedules and update scheduling software

7. Assist with various invoicing/payroll functions

8. Manage all incoming and outgoing mail

9. Manage office supplies and order as needed

10. Be able to perform on-call duties in a rotation basis

11. Performs general office duties as requested.

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little directionSchedule:
• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Woodbridge, VA: Relocate before starting work (Required)

Work Location: In person

• Monday to Friday
• Weekends as needed

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Expected hours: 40 per week

Medical Specialty:

• Home Health

Schedule:

• Monday to Friday

Ability to Relocate:

• Woodbridge, VA 22191: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $15