Receptionist

785 Aesthetic Med Spa is a leading med spa dedicated to providing exceptional aesthetic services and wellness treatments to our valued clients. We pride ourselves on delivering personalized care in a luxurious and welcoming environment. As we continue to expand our offerings and client base, we are seeking a dynamic and customer-focused individual to join our team as a Med Spa Receptionist.

Position Overview:

As a Med Spa Receptionist, you will be the first point of contact for our clients, providing exemplary customer service and administrative support. You will play a crucial role in ensuring the smooth operation of our front desk, managing appointments, handling inquiries, and assisting with various administrative tasks. The ideal candidate will be friendly, organized, and passionate about delivering exceptional experiences to our clients.

Responsibilities:

- Greet clients in a warm and welcoming manner, both in person and over the phone.

- Schedule appointments and manage the appointment calendar efficiently.

- Provide information about our services, packages, and promotions to clients.

- Handle client inquiries, concerns, and requests with professionalism and tact.

- Maintain cleanliness and organization at the front desk and reception area.

- Process payments and maintain accurate records of transactions.

- Assist with inventory management and restocking of retail products.

- Collaborate with the spa team to ensure a seamless client experience.

- Demonstrate a proven track record of sales success by actively promoting and upselling services and products to drive revenue growth and meet sales targets and exceed sales goal

- Educate patients on pre and post- treatment care instructions and answer any questions they may have

- Assist with medical file scanning and organization

- Participate in regular staff meetings

- Maintain and organize our VIP Membership program

- Assist in planning of special events

- Perform other administrative tasks as assigned.

Qualifications:

- Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.

- At least one year of experience in a coordinator or similar role, with a demonstrated ability to effectively manage client relationships and administrative tasks.

- Proven track record of sales success, with the ability to meet and exceed sales targets consistently.

- Team play with the ability to also work independently.

- Excellent communication and interpersonal skills.

- Strong organizational abilities with attention to detail.

- Proficiency in using computer systems and software, including appointment scheduling software.

- Ability to multitask and prioritize tasks in a fast-paced environment.

- A positive attitude and a passion for delivering exceptional service to clients.

If you are enthusiastic about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Med spa

Schedule:

• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)

Work Location: In person

Salary : $15 - $20