What are the responsibilities and job description for the Airport Shuttle Driver position at 8740M Sarona Orlando Lee, LLC?
Come join our dynamic team at the beautiful Holiday Inn & Suites Orlando Airport Hotel (5750 T. G. Lee Blvd)!
-Up to 13 PTO Days per year for FT
-Holiday Pay
-Medical, Dental and Vision Insurance
-401k
-Brand Travel Discounts
The Shuttle Driver is responsible for providing attentive, courteous, and efficient transportation assistance to all guests during check-in, throughout their stay, and at checkout. CDL not required.
Education & Experience:
. Fluent English-speaking mandatory
· Experience in a hotel or a related field preferred.
· High School Diploma or equivalent required.
· Must have a clean Motor Vehicle Driving history in order to be considered for employment as a van driver.
Physical Requirements:
· Flexible and long hours sometimes required.
· Physical, intensive work: Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Ability to stand during entire shift.
Mental Requirements:
· Must be able to convey information and ideas clearly.
· Must be able to evaluate and select among alternative courses of action quickly and accurately.
· Must be able to work well in stressful, high pressure situations.
· Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
· Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
· Must maintain composure and objectivity while under pressure.
Essential:
· Transports guests to and from hotel.
· Assists with luggage to and from guest rooms.
· Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
· Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
· Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
· Maintain a warm and friendly demeanor at all times.
· Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
· Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
· Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
· Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
· Be familiar with all in-house groups.
· Have knowledge of emergency procedures and assist as needed.
· Use proper two-way radio etiquette at all times when communication with other employees.
· Explains features of guest rooms to guests.
· Calls taxis for guests.
· Ensures routine maintenance is performed on Company owned vehicles.
· Maintain a clean work area.
· Attend meetings/training as required by management.
· Perform other duties as required by management.