What are the responsibilities and job description for the Customer Success Lead position at 8VC?
About Edia
Edia is a fast-growing company that works with large K-12 school districts across the country (e.g. Fulton, Loudoun, Palm Beach) to accelerate growth on state math exams from <2% to 5-12% per year. We've raised $10M from top VCs like Felicis, Susa, Inspired, and 8VC.
Role
We're looking for a smart, high-slope customer success leader to build an A team, organize our operations, and systematize solutions so we don't make the same mistakes twice. This is a full-time role based in either NYC or San Francisco. You will report to our CEO and work closely with our VP of Sales to ensure the successful implementation of both our (a) core math platform used by hundreds of thousands of students across the U.S., and (b) new MTSS and absenteeism solution that aims to reduce chronic absenteeism by 20-50% within one year.
Qualifications & Experience
We're looking for someone great. If you have exceptional talent but don't have a traditional background, please send an email to joe@edia.app with evidence of extraordinary ability.
Edia is a fast-growing company that works with large K-12 school districts across the country (e.g. Fulton, Loudoun, Palm Beach) to accelerate growth on state math exams from <2% to 5-12% per year. We've raised $10M from top VCs like Felicis, Susa, Inspired, and 8VC.
Role
We're looking for a smart, high-slope customer success leader to build an A team, organize our operations, and systematize solutions so we don't make the same mistakes twice. This is a full-time role based in either NYC or San Francisco. You will report to our CEO and work closely with our VP of Sales to ensure the successful implementation of both our (a) core math platform used by hundreds of thousands of students across the U.S., and (b) new MTSS and absenteeism solution that aims to reduce chronic absenteeism by 20-50% within one year.
Qualifications & Experience
We're looking for someone great. If you have exceptional talent but don't have a traditional background, please send an email to joe@edia.app with evidence of extraordinary ability.
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