Practice Supervisor - Maumee Bay General Surgery

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) JOB SUMMARY The practice supervisor is responsible for the operational management of a midsized physician practice, multiple smaller practices or a functional area within a larger practice. Drawing on a broad understanding of MHPN practices and polices, and displaying a high degree of initiative and independent judgement, the practice supervisor continually assesses and directs and wide range of programmatic issues, including physician relations, support staff management, customer service, analysis and reengineering of processes, achievement of practice goals and support, revenue optimization and expense control ESSENTIAL FUNCTIONS Ensures smooth day-to-day operations and problem solving Hires and trains new staff Identifies, analyzes and proactively improves practice processes, with the goal of maximizing efficiency and effectiveness, including distribution of work among staff and providers Monitors the financial and operational health of the practice, by focusing on increasing volume and productivity and managing expenses Ensures that supplies are ordered according to policies and procedures and supplies are maintained at established; brings equipment or facility issues to attention of management Ensures that cash drawer is reconciled daily and bank deposits are made as directed, identifies and reports EPIC workflow, work queue or usage issues Monitors provider schedules to ensure that patient access is maximized, schedules and supervises work assignments and maintains staff schedules to ensure appropriate coverage without unapproved overtime; requests float pool coverage Required Minimum Education: Vocational/Technical Degree Preferred Education: 2 year/Associates Degree **Combination of post-secondary education and experience will be considered in lieu of degree. MINIMUM QUALIFICATIONS Associate Degree or Clinical Post Secondary Education with 1 year clinical lead experience or a combination of proven 2 or more years of physician practice lead Demonstrated ability to lead and develop people, to include experience dealing with complex physician related issues Experience in CPT and ICD-9 coding required. Must have working knowledge of ICD-10 terminology MENTAL REQUIREMENTS Reads and interprets written/oral instructions. Sets and meets deadlines, prioritizes work and works independently. Identifies and understands issues and problems. Examines data and draws logical conclusions demonstrating the ability to apply high levels of critical thinking and understanding Expresses or exchanges ideas by means of oral or written communications. Makes decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit. Organize thoughts and ideas into understandable terminology. Must be flexible and able to adapt to change. WORKING CONDITIONS Periods of high stress and fluctuating workloads may occur. General office environment: works generally at a desk in a well-lighted, air conditioned office area, with moderate noise levels. May be exposed to physical altercations and verbal abuse. May be required to use physical restraints. May be exposed to adverse weather conditions: cold, hot, dust, wind, etc. Identifies and understands issues and problems. Required to car travel to off-site locations, occasionally in adverse weather conditions. Long-distance or air travel as needed –not to exceed 10% travel. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. Potential exposure to infectious organisms. May be constantly interrupted; requiring changing from one task to another of different nature without loss of efficiency or composure May have periods of constant interruptions. Prolonged periods of working alone may occur. Mercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: Mercy Health Maumee Bay General Surgery It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. Mercy Health is part of Bon Secours Mercy Health, one of the top 20 health systems in the United States and part of the top performing quartile of Catholic health systems for lowest cost per case for patient care. Mercy Health is the largest health system in Ohio and among the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.8 million times in 2017. The system includes assets of $6.8 billion and nearly 500 care facilities including 23 hospitals and 26 post-acute care facilities including senior living communities, hospice programs and home health agencies. Its clinically integrated network of more than 2,700 health care providers coordinates more effective and efficient care for more than 350,000 patients, saving money for taxpayers through the Medicare Shared Savings Program. As part of Bon Secours Mercy Health, the ministry provides nearly $2 million per day in community benefit. For more information, visit www.mercy.com.

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