What are the responsibilities and job description for the Key Holder/Sales Associate position at 95 Nutrition?
As a Key Holder at 95 Nutrition, you are instrumental in guiding customers toward healthier choices while ensuring the smooth operation of the store. This role combines exceptional customer service and sales expertise with key holder responsibilities, making you a vital part of our team. You will be responsible for maintaining store security and driving sales revenue.
Principal Duties and Responsibilities:
- Open and close the store, ensuring a secure and organized environment.
- Greet and welcome customers, providing friendly and attentive service.
- Understand customer needs and deliver tailored product recommendations.
- Educate customers on meal and beverage options, including ingredients, nutritional information, and dietary considerations.
- Upsell and cross-sell additional items to maximize sales opportunities.
- Address inquiries and resolve concerns to ensure complete customer satisfaction; escalate issues to management as needed.
- Handle cash and credit card transactions accurately, ensuring proper record-keeping and register management.
- Maintain a clean and organized store environment by restocking shelves, arranging displays, and monitoring inventory levels.
- Assist in marketing initiatives and promote special offers to attract new customers.
- Build and maintain positive relationships with customers to enhance their shopping experience.
- Follow directives from the District Manager and complete required company training.
- Support and mentor fellow associates, fostering a collaborative team atmosphere.
Qualifications & Skills:
- Dependability and punctuality are essential; reliable transportation is a must.
- Self-motivated with the ability to work independently and prioritize tasks effectively.
- Strong sense of responsibility and adherence to company policies and procedures.
- Excellent communication skills for clear interaction with customers, colleagues, and management.
- Previous retail experience, particularly in a leadership or key holder role, is a plus.
Join us at 95 Nutrition as a Key Holder/Sales Associate and help us create a welcoming and knowledgeable shopping experience for every customer!
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Expected hours: 5 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $18