What are the responsibilities and job description for the Medical Billing Account Representative position at 99 Healthcare Management?
We are seeking a full-time on-site Medical Billing Account Representative for our corporate office located in Dallas, Texas off 635 and Abrams.
This position handles a variety of accounts receivable (AR) follow-up including, but not limited to, demonstrating, and executing in-depth knowledge of all standard medical billing operating procedures, communicating issues, trends, concerns, and suggestions to leadership.
Responsibilities include:
- Reviewing outstanding insurance balances
- Identifying and resolving issues preventing finalization of claim payments which may include coordinating with payers, patients, and clients when appropriate
- Analyzing data and recording any noticed trends
- Recommending solutions to improve first-pass denial rates and reduce the age of overall AR
- Processing 40-60 claims daily
- Answering inbound customer/patient calls and questions
- Collecting balances on accounts
- Reviewing credit balances and validating reimbursement requests
- Initiating reallocation of refunds when appropriate
- Maintaining an in-depth working knowledge of the various applications associated with the workflows
- Ensuring all workflow items are completed within the set turn-around-time within quality expectations
Skills and Qualifications:
- High school diploma (other equivalents accepted) or equivalent combination of education and experience in healthcare required (Associates degree preferred)
- Proficiency in MS Office Suite
- EMR experience required; E-Clinical Works and/or Athena preferred
- At least one year of experience handling physician office claims across various specialties
- Experience with internal medicine, family medicine, cardiology, pain management, or OBGYN preferred
- Coding and billing certification preferred
- Ability to handle stressful situations in a professional manner
- Ability to set priorities and work independently while maintaining a high degree of accuracy
- Possess a strong work ethic and a high level of professionalism with a commitment to client/patient satisfaction
- Experience with provider enrollment preferred but not required
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule: Full-Time Monday through Friday, 8:00 AM - 5:00 PM (flexible start time). No weekends or after hours.
Learn more about our 99 MGMT Office and our culture by visiting www.99mgmt.com or our Facebook page!
99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on their core skills – delivering high-quality care to their patients - by providing oversight and support for all administrative functions. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management. The practices we manage range in size and specialty and include internal medicine, family medicine, pain management, cardiology, OBGYN, and more.
