What are the responsibilities and job description for the Investigation Specialist position at 99 Ranch Market?
Investigation Specialist
Summary:
The Investigation Specialist supports and assists in conducting store-level investigations related to fraud, theft, financial irregularities, and operational compliance violations. This role ensures compliance with corporate policies and legal requirements by assisting in evidence collection, case documentation, and investigative reporting. The Investigation Specialist works closely with store management, loss prevention, legal, and compliance teams, identifying risk patterns, policy violations, and fraudulent activity while helping to implement preventative measures.
Responsibilities:
- Assist in conducting and coordinating investigations related to fraud, theft, financial irregularities, and operational compliance violations.
- Gather and analyze evidence, including security footage, transaction records, and witness statements, to support investigative processes.
- Support the development and refinement of investigation protocols to ensure consistency and adherence to corporate and legal standards.
- Collaborate with store management, loss prevention, compliance, and legal teams to address investigative findings and recommend corrective actions.
- Monitor store operations and reports to detect potential risks, policy violations, and compliance concerns.
- Assist in identifying patterns and trends in fraudulent activities and provide data-driven insights to mitigate future risks.
- Liaise with internal teams and external agencies as needed to support investigations and compliance efforts.
- Prepare and maintain detailed reports and case files for all investigations, ensuring proper documentation and confidentiality.
- Support training and awareness initiatives by assisting in the development of fraud prevention and compliance training materials.
- Stay updated on industry best practices related to fraud detection, investigations, and regulatory compliance.
- Perform other duties as assigned by management.
Qualifications:
- A Bachelor’s degree in Criminal Justice, Business Administration, Fraud Prevention, or a related field
- 2 years of experience in investigations, fraud prevention, compliance, or loss prevention preferred.
- Experience with evidence collection, case management, and investigative documentation is a plus.
- Familiarity with retail operations, security procedures, and fraud detection techniques preferred.
- Proficiency in Microsoft Office Suite, Google Workspace, and case management software.
- Strong analytical, documentation, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to collaborate across teams.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Authorized to work in the United States without sponsorship.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Ability to drive long distances (up to 5 hours) for audits and investigations.
- This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions.
Working Conditions:
- This job is performed in an environment that may have exposure to heat, noise, and other environmental factors.
Position Details:
- Employment Type: Full Time
- Location: 6338 Regio Ave, Buena Park, CA 90620
- Travel: 10% ~ 25%
- Available to work on weekends and holidays as necessary.
Benefits:
- Medical, Dental, Vision, and Life Insurance.
- 401 (k) Retirement Saving Plan with 4% Company Match.
- Long-Term Services Award.
- Employee Discount.
- Paid Time Off.
Compensation:
The pay range for this job starts at $25,00 - $32.00 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: https://www.indeed.com/career-advice/finding-a-job/job-scams
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Salary : $32 - $2,500
