What are the responsibilities and job description for the CSR - Dispatcher position at A-1 Total Service Plumbing?
A-1 Total Service Plumbing in La Habra, CA is looking to hire a full-time CSR - Dispatcher to provide customer service and dispatch our plumbers. Do you have above-and-beyond customer service skills? Have you been searching for a company that will value your contributions? If so, please read on!
This customer service representative position earns a competitive wage of $15-$20 per hour, depending on experience. We provide wonderful benefits, including advancement opportunities, incentives, and continued training. If this sounds like the right office opportunity for you, apply today!
ABOUT A-1 TOTAL SERVICE PLUMBING
We are a family and veteran-owned company that has built our reputation as being one of the number one plumbing companies in Southern California. We've worked hard to get to where we are, and we are still committed to providing the absolute best services. With over 5 generations of knowledgeable technicians on our side, we do the right thing every time.
We believe that in order to create such a successful business, we need to invest in our team and ensure they are happy and thriving. Through a supportive work environment and ongoing training, our employees feel confident and do their best work every day. Our company is consistently growing, and we want energetic employees who want to grow with us!
A DAY IN THE LIFE OF A CSR - DISPATCHER
As a customer service representative, you are the heartbeat of our company! All clients and plumbers are funneled through you for their scheduling needs. You answer incoming phone calls to schedule or reschedule appointments and help customers with anything else they may need. Using your excellent customer service skills, you build a great rapport with each client. You then assign jobs to the right technicians. Your goal is to provide prompt, convenient service as well as to maximize our field technicians' time and mileage. You feel a great sense of accomplishment helping our customers and keeping our office in line!
QUALIFICATIONS FOR A CSR - DISPATCHER
- Strong attention to detail
- Ability to complete documentation accurately
One year of experience and knowledge about plumbing or a related industry is preferred. Do you have excellent communication skills, both written and verbal? Are you adaptable and able to work well under pressure? Do you keep your workspace clean and organized? Are you friendly and able to establish a good rapport with people? If yes, you might just be perfect for this customer service representative position!
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this CSR - Dispatcher job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 90632
Salary : $15 - $20
