What are the responsibilities and job description for the Front Desk Receptionist position at A&A Physical Therapy?
Overview:
We are seeking a highly organized and patient-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. This is a full-time position in a physical therapy office setting.
Duties:
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and provide information to callers
- Manage patient check-ins and check-outs, ensuring accurate documentation
- Collect co-payments
- Maintain patient records and update necessary information
- Assist with administrative tasks such as filing, data entry, and scanning documents
- Coordinate with physical therapist staff to ensure efficient flow of patients
- Manage calendars and schedule appointments for healthcare providers
- Handle inquiries and resolve issues promptly and effectively
- Maintain cleanliness and organization of the front desk area
Qualifications:
- High school diploma or equivalent required
- Previous experience as a receptionist or in a similar customer service role preferred
- Proficient computer skills
- Excellent phone etiquette and strong communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Familiarity with medical terminology is a plus
- Ability to maintain confidentiality of patient information
We offer competitive compensation based on experience. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we encourage you to apply for this position.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Mount Juliet, TN 37122 (Required)
Ability to Relocate:
- Mount Juliet, TN 37122: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20