What are the responsibilities and job description for the Automotive Service Advisor position at A&B?
Responsibilities
- Greet customers and assess their automotive service needs, providing expert advice on repairs and maintenance.
- Prepare detailed service estimates and explain repair options clearly to customers.
- Coordinate with service technicians to ensure timely and accurate vehicle repairs.
- Maintain accurate records of customer interactions and service history.
- Foster strong customer relationships to enhance satisfaction and loyalty.
- Stay updated on automotive technology and dealership policies to provide informed service.
Summary
As an Automotive Service Advisor, you will be essential in delivering outstanding customer service and facilitating effective communication between customers and the service team. Your core skills in automotive diagnostics, vehicle maintenance, and service writing will enable you to accurately assess customer needs and provide reliable estimates. With premium experience in dealership operations and auto service management, you will enhance customer satisfaction and drive sales. Additionally, your relevant knowledge in various automotive repairs, including transmissions and brake systems, will support our commitment to high-quality service in a fast-paced environment.
Qualifications
- Strong automotive diagnostics and mechanical knowledge
- Proven experience in vehicle maintenance and service writing
- Excellent customer service and sales skills
- Familiarity with auto estimating and automotive repair processes
- Dealership experience and auto service management preferred
- Relevant skills in transmissions, brake repair, and diesel engine repair
- Ability to work effectively in a fast-paced environment and manage customer expectations
Job Type: Full-time
Pay: $55,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $55,000 - $72,000
