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Service Advisor - Friendship Kia of Beckley

Friendship Automotive
Mount Hope, WV Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting!

We're looking for SERVICE ADVISORS to join our team at FRIENDSHIP KIA of BECKLEY!

Our ideal candidates are reliable, self-motivated and love to work with people!

What You'll Do :

  • Promptly greet customers
  • Obtain customer and vehicle information
  • Clearly document vehicle issues and customer concerns
  • Determine and recommend necessary maintenance
  • Prepare an accurate estimate for the cost of services
  • Monitor the service process and update customers frequently
  • Communicate completed services and charges to customers
  • Verify invoices and repair orders

Qualification Checklist :

  • A strong focus on providing the best customer service around
  • Excellent communication skills, both written and in person
  • The desire to work in a fast paced position
  • The ability to work well in a process-driven environment
  • A focus on details and organization
  • A professional, well-groomed personal appearance

    • Compensation and Benefits :

  • Compensation for this position is driven by incentives and commission and includes guaranteed monthly income.
  • Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

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