What are the responsibilities and job description for the Office Administrator position at A Blessing of Hope Family Services?
Are you an organized, detail-oriented professional who thrives in a dynamic environment? Do you enjoy building relationships and ensuring smooth office operations? A Blessing of Hope Family Services is looking for an exceptional Office Administrator to support our Visitation Center and manage daily administrative tasks. If you're a proactive problem-solver with strong communication skills, we want to hear from you.
Key ResponsibilitiesFront Desk & Office Operations
- Serve as the first point of contact for visitors, staff, and caseworkers, providing a welcoming and professional atmosphere.
- Manage daily office functions, ensuring efficiency and organization.
- Answer and direct calls, emails, and other correspondence professionally.
- Maintain accurate and confidential records, files, and databases.
- Order office supplies and ensure inventory is well-stocked.
- Maintain a clean and organized office space for the families we serve.
Administrative & Scheduling Support
- Assist with scheduling, calendar management, and appointment coordination.
- Track employee evaluations, vacation requests, and ensure timely approvals.
- Monitor case referrals and notify supervisors of upcoming expirations.
- Assist with updating the Master Case List and Mileage Logs.
- Resolve QuickBooks time discrepancies and ensure accurate documentation.
Quality Assurance & Compliance
- Conduct surveys with families and caseworkers to gather feedback on services.
- Ensure compliance with company policies and procedures.
- Occasionally provide backup support for visitation coverage and transport services.
Qualifications
- Required: High school diploma or equivalent.
- Preferred: Associate’s or Bachelor’s degree.
- Experience: 2 years in an administrative role (Office Administrator, Administrative Assistant, or similar).
- Familiarity with scheduling tools and office software (e.g., really, Monday, ADP).
- Strong organizational, time-management, and multitasking skills.
- Excellent written and verbal communication abilities.
- High level of professionalism, confidentiality, and problem-solving skills.
- Ability to work both independently and collaboratively within a team.
Perks & Benefits
- Competitive Pay: $20/hour
- Retirement Savings: 401K match to help you plan for the future
- Paid Maternity Leave: 100% covered after one year of employment
- Healthcare Coverage: Comprehensive Health, Dental, and Vision Insurance (70% of premium covered)
- Life Insurance Policy
- Work-Life Balance: Unlimited PTO for vacation and sick leave.
- Paid Holidays: 8 per year
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Due to the nature of our work, we do extensive background checks including Criminal History, a CPS background check through DHHS, and a Motor Vehicle Report.
Would anything come up on any of these checks, including points that may have been deducted from your license? (If yes, clarify)
- Do you speak any other language fluently besides English?
Education:
- Bachelor's (Required)
Experience:
- Office Administrative: 2 years (Required)
Ability to Commute:
- Lincoln, NE 68516 (Required)
Work Location: In person
Salary : $20
