Systems Administrator- Onsite, Pittsburgh, PA

Overview

Location: Onsite

Job Type: Permanent/Full Time

Work Authorization: No sponsorship

The A.C.Coy Company has an immediate need for a Systems Administrator.  

Responsibilities

• Provide administration and deployment support for all Microsoft services
• Assist and collaborate with planning, designing, and implementing on-premises and cloud-based backup services
• Monitor and maintain client backups, ensuring compliance with internal documentation standards
• Deploy and align managed services to ensure consistent delivery 
• Conduct client and service onboarding and offboarding following standard processes
• Create, import, and maintain detailed documentation for Helpdesk technicians 
• Develop documentation outlining best practices for deployment and alignment
• Remote and On-site deployment, support, and troubleshooting of server components, such as:
  • Dell/HP physical Servers
  • Solo and clustered Hypervisors and Hyperconverged infrastructure.
  • Windows Server, including Active Directory and Group Policies, File and Print Services, SQL, Exchange, RDS
• Ensures OS and third-party patching is maintained
• Advanced troubleshooting of incidents regarding Line of Business Applications following the documented procedures or escalating to the vendor where applicable
• Cloud Services, including Office 365, Azure AD, Azure Cloud computing, G-Suite, Barracuda Email Security, and alternate email filtering
• Work with Network Administrators to implement solutions with NPS, such as VPN, RDS, NAC, and RDS

Qualifications

Education: Bachelor’s degree in computer science, Information Systems, or equivalent work experience

• 3 years of experience in IT service management, administration, or support, preferably in a Managed Services Provider environment
• Microsoft 365 Certified: Endpoint Administrator Associate certification
• Proficiency in Office 365 deployment and administration
• Hands-on experience with Entra ID/Intune deployment and administration
• Strong endpoint management skills
• Expertise in Windows Server administration
• Familiarity with hypervisors like Hyper-V, Scale (KVM), and VMware
• Ability to quickly learn and adapt to new technologies

• Basic PowerShell scripting experience
• Familiarity with the ConnectWise product stack
• Experience in supporting Exchange 2016 or newer server versions