Demo

IT Associate

A. D. Susman
Houston, TX Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Job Description

Job Description

IT Associate

Job Description

Overview

We are seeking a highly motivated and detail-oriented IT Associate to join our dynamic IT team. This role will involve a fast-paced environment with frequent interruptions and shifting priorities. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and the ability to thrive under pressure.

Responsibilities

  • Technical Support :

o Provide first-level technical support to end-users via phone, email, Microsoft Teams, ScreenConnect Cloud, and in-person.

o Troubleshoot and resolve hardware and software issues.

o Assist with the installation, configuration, and maintenance of IT equipment, including Windows PCs, Apple MacBooks, iOS and Android phones.

  • System Administration :
  • o Assist with the administration and maintenance of IT systems, using Microsoft EntraID and Intune

    o Monitor system performance and identify potential issues.

    o Perform routine system maintenance tasks, such updates, and security patches.

  • Project Assistance :
  • o Assist with IT projects, including implementation, testing, and deployment.

    o Contribute to the documentation and knowledge base.

  • Security and Compliance :
  • o Adhere to IT security policies and procedures.

    o Assist with security audits and vulnerability assessments.

    o Report security incidents and take appropriate action.

    o Knowledge of UNFI networking, SentinelOne endpoint protection and Mimecast email protection is preferred

  • Collaboration :
  • o Collaborate with other IT team members to ensure efficient and effective operations.

    o Work closely with end-users to understand their needs and provide timely solutions.

    Requirements

  • Vocational or college course work in Information Technology, or a related field.
  • 2 years of experience in IT support or a related field.
  • Strong understanding of IT infrastructure components, including hardware, software, and networking.
  • Excellent troubleshooting and problem-solving skills.
  • Strong attention to detail and organizational skills.
  • Ability to work under pressure and meet tight deadlines.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Microsoft Dynamics 365 for Finance and Operations / TrueCommerce EDI experience is a plus.
  • Preferred Qualifications :

  • IT certifications (e.g., CompTIA A , Network , Security )
  • Experience with scripting languages (e.g., PowerShell)
  • Experience with cloud computing technologies (e.g., Azure)
  • The ideal candidate will be a self-starter with a strong work ethic and the ability to adapt to changing priorities. They will be comfortable working in a fast-paced environment and able to maintain a high level of accuracy and efficiency under pressure.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a IT Associate?

    Sign up to receive alerts about other jobs on the IT Associate career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $51,973 - $66,811
    Income Estimation: 
    $59,277 - $74,994
    Income Estimation: 
    $94,567 - $126,847
    Income Estimation: 
    $87,093 - $107,335
    Income Estimation: 
    $111,725 - $147,313
    Income Estimation: 
    $112,673 - $137,290
    Income Estimation: 
    $140,233 - $181,029
    Income Estimation: 
    $161,209 - $233,553
    Income Estimation: 
    $79,882 - $99,769
    Income Estimation: 
    $105,207 - $132,120
    Income Estimation: 
    $94,567 - $126,847
    Income Estimation: 
    $70,462 - $84,818
    Income Estimation: 
    $77,991 - $108,747
    Income Estimation: 
    $87,093 - $107,335
    Income Estimation: 
    $140,233 - $181,029
    Income Estimation: 
    $161,209 - $233,553
    Income Estimation: 
    $68,048 - $83,238
    Income Estimation: 
    $79,882 - $99,769
    Income Estimation: 
    $94,567 - $126,847
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other IT Associate jobs in the Houston, TX area that may be a better fit.

    Associate, IT

    Hanwha, Houston, TX

    Associate Attorney - Employment & Labor, Remote

    Get It - Professional Services, Houston, TX

    AI Assistant is available now!

    Feel free to start your new journey!