Accounts Receivable/Front Desk Associate.

A&E Real Estate was founded in 2011 to invest in multifamily properties in the New York City Metropolitan area with a focus on workforce housing. A&E acquires, operates, improves and manages the properties, and currently owns approximately 12,000 apartments in New York City.

Responsibilities:

• Resolve residents’ inquiries related to billing and collections.
• Monitor daily rent deposits residents make through Credit Card, ACH, and Lockbox deposits. Code and scan rental checks for ClickPay. Control the accuracy of payments applied.
• Monitor, research, and finalize bank reconciliation for Rental cash accounts.
• Responsible for revenue end-of-the-month adjustments.
• Resolve inquiries related to Revenue and Security Deposit liability for Asset Management, Accounting, Legal Department, India team, and auditors.
• Coordinate resident account adjustments with our legal, renewals, leasing, and maintenance teams.
• Responsible for billing MCI rent increases and providing rent variance reports to Asset management.
• Perform Arrears, Billing, and Collection analysis.
• Monitor Section 8, SCRIE, and DRIE resident rent share changes and update our records accordingly.
• Maintain a close relationship with NYCHA Section 8, HPD Section 8, DHCR Section 8, Department of Social Services, SCRIE, DRIE, and independent housing programs. Resolve payment inquiries and pursue collections.
• Coordinate with our maintenance team repairs for section 8 recipients to guarantee payments from government agencies.
• Responsible for monthly billing of residential and commercial units. Coordinate the billing process with our team in India, ClickPay, and GSB.
• Review, collect, and coordinate processing renewal agreements with the team in the main office.
• In charge of reviewing, coding, and mailing checks received at the office to our Lockbox and main office.
• Game Room: Responsible for maintaining a calendar, drafting and executing agreements, and accepting payments and security deposits.
• Assist residents who come in person to the office with general inquiries and coordinate with diverse A&E Departments the answers to residents.
• Release keys to move-ins when appropriate persons are unavailable and coordinate with the Leasing Team.
• Coordinate elevator reservations.
• Distribute received office mail.
• Administrative tasks as needed.
• Order office supplies for the office.

• Degree in Accounting preferred.
• At least one year of experience in Accounts Receivable or Bookkeeping.
• Bilingual English, Spanish, or Russian preferred.
• Knowledge of Yardi software.
• An excellent understanding of computer programs, such as Microsoft Word and Excel, as well as knowledge of general accounting guidelines.
• Strong familiarity with computerized accounting systems.
• Ability to perform basic and higher mathematical calculations.
• Ability to work as a team player and promote a cooperative work atmosphere.
• Strong ability to communicate with diverse groups of customers, both verbally and in writing.