What are the responsibilities and job description for the Office Assistant/Front Desk Position position at A Golden Touch Healthcare Agency LLC?
Office Assistant/Front Desk Position
A Golden Touch Health Care Agency, LLC
About Us
At A Golden Touch Health Care Agency, LLC, we treat our staff members with the utmost respect and are committed to providing quality care to the members we serve in our community.
Position Overview
We are seeking a highly qualified and experienced Office Assistant/Front Desk Staff member to handle various day-to-day office tasks and clerical duties. The ideal candidate will be organized, professional, and an effective communicator. This role provides support to the Director of Nursing, Executive Administrator, and Scheduling Team, while working closely with Home Health Aides and Direct Support Professionals to ensure efficient office operations.
Key Responsibilities
- Process and maintain accurate documentation for client records
- Assist with scheduling and coordination of care services
- Handle incoming calls and client inquiries professionally
- Support administrative needs of the nursing and management team
- Maintain organized filing systems, both digital and physical
- Coordinate office supplies and maintain inventory
- Assist with data entry and report generation
- Handle confidential information with discretion
Required Skills and Qualifications
- Must be 18 years of age or older
- Must have completed training through a vocational school, certified home health agency, or hospital with a minimum 75-hour curriculum OR possess state nurses aide certification (documentation required)
- Experience in front desk and office administration
- Current CPR and First Aid certifications
- Proficiency in computer operations and office software
- Knowledge of home health care processes and waiver program rules
- Strong organizational and multitasking abilities
- Excellent customer service and communication skills
- Ability to build positive relationships with older adults
Work Schedule
- Monday through Friday
- Start time: 8:30 AM
- End time: 4:00 PM
- No remote work options available
Compensation & Benefits
- Competitive hourly rate (negotiable based on experience)
- Benefits package (waiting period may apply)
COVID-19 Precautions
- Personal protective equipment provided
- Social distancing guidelines
- Enhanced cleaning and sanitization procedures
