Customer Service Rep - Office / Remote

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in our office. This role will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and ensuring their satisfaction with our products and services.
Responsibilities:Respond to customer inquiries via phone, email, and chatProcess orders and returns accurately and efficientlyResolve customer issues and complaints in a professional mannerProvide product information and recommendations to customersMaintain customer records and update information as needed
Qualifications:Excellent communication skills, both verbal and writtenStrong problem-solving abilities and attention to detailAbility to multitask and prioritize in a fast-paced environmentPrevious customer service experience preferredProficiency in Microsoft Office and CRM software
If you are a team player with a passion for helping others, we would love to hear from you. Apply now to join our dynamic customer service team!