What are the responsibilities and job description for the Head of Medical Human Resources position at A. J. Perri Plumbing, Heating, Cooling?
About Perri Plumbing, Heating, Cooling and American Residential Services
We are a leading provider of residential services in the US, employing over 7000 professionals nationwide. Our company has been serving customers with HVAC, Plumbing and Electrical solutions for more than 45 years.
Benefits
- Dental and Vision insurance options
- 15 PTO days 8 paid holidays
- Company-paid life insurance and disability coverage (additional options available)
- Discount programs with partner accounts (childcare, cell phone, auto insurance, etc.)
Job Summary
We are seeking an experienced HR professional to lead human resources functions, foster a positive workplace culture, and collaborate with management on strategic decisions at our service center.
Human Resources Leadership
- Plan, direct, and coordinate HR functions, including recruitment, compliance, and policy development.
- Collect, analyze, and interpret HR data to inform decisions and strategies.
- Report incidents and collaborate with the division HR manager on employee relations matters.
Employee Relations & Communication
- Serve as a link between management and employees, addressing questions, resolving work-related issues, and interpreting contracts.
- Investigate incidents and recommend appropriate actions to foster a positive employer-employee relationship and high morale.
- Communicate and implement policies and procedures that align with company goals and regulatory standards.
Regulatory & Legal Compliance
- Identify legal risks and ensure compliance with EEO, ERISA, Wage & Hour, and other regulatory requirements.
- Ensure proper documentation of personnel changes and appeals through the complaint process to promote fairness and transparency.
Recruitment & Staffing
- Manage the full-cycle staffing process, including pre-employment testing, interviewing, and reference checks.
Training & Development
- Provide training on benefits enrollment, workplace policies, customer service, and harassment prevention.
- Partner with the division HR manager on succession planning to identify and nurture internal talent for future roles.
Requirements
- A strong HR generalist with expertise in employee relations, performance management, corrective actions, and benefits administration.
- Proven experience collaborating with field managers and personnel to address site-specific needs.
- A proactive leader with the ability to handle day-to-day HR management and partner with leadership to make strategic decisions.
Qualifications
- A Bachelor's degree in a related discipline or 5-7 years of human resources generalist experience is required.
- Proficiency in computer literacy and Microsoft Office products.
