Demo

Case Manager - Medical Reimbursement

A-Line Staffing Solutions
Mason, OH Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Job Description :

We are seeking a dedicated and detail-oriented  Case Manager  to provide expert reimbursement support to healthcare providers and facilities. The Case Manager serves as a vital liaison between healthcare providers, HUB care teams, and client reimbursement teams, ensuring seamless communication and efficient processing of patient reimbursement cases.

Key Responsibilities :

  • Act as the primary point of contact for healthcare providers and facilities regarding patient reimbursement inquiries.
  • Provide expert guidance on patient eligibility, benefits verification, prior authorization requirements, and claim submissions.
  • Assist healthcare providers in navigating the reimbursement process, including troubleshooting denied claims and providing billing support.
  • Collaborate with HUB care teams to ensure timely and accurate processing of patient cases.
  • Maintain up-to-date knowledge of insurance policies, industry regulations, and reimbursement guidelines.
  • Document and track all interactions with providers and clients to ensure compliance and efficiency.
  • Educate providers and their staff on best practices for insurance reimbursement and billing procedures.
  • Work within company policies and HIPAA regulations to maintain confidentiality and patient privacy.

Qualifications :

  • Previous experience in healthcare reimbursement, medical billing, insurance verification, or a related field is preferred.
  • Strong communication and problem-solving skills with the ability to provide clear and concise guidance.
  • Familiarity with insurance payers, prior authorization processes, and claim appeals.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or reimbursement tracking systems is a plus.
  • High school diploma or equivalent required
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