Overnight Shelter Advocate (part-time) - Apache Junction

Since 1971, A New Leaf has faithfully worked in service to our mission of “Helping Families…Changing Lives,” making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area. Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term health and stability. A New Leaf continues to grow to respond to needs in our community by developing comprehensive, relevant and effective services for vulnerable and underserved families, children, and adults.

As a Shelter Advocate with A New Leaf Shelter Services, you will provide vital support to individuals and families impacted by domestic violence. In this role, you will be responsible for creating a safe, welcoming environment within the shelter, offering resources and assistance to help residents regain stability and independence. Key duties include crisis intervention, emotional support, guidance on available resources, and helping residents develop individualized safety plans. Ideal candidates bring empathy, resilience, and a commitment to empowering survivors. This position is an opportunity to make a meaningful difference within a collaborative and mission-driven team.

Hourly Pay Rate: $19.35

Location: Apache Junction, AZ

Schedule

• Saturday & Sunday: 8pm - 6am, Monday: 9pm - 6am
• Required to complete our "New Hire Orientation" held on the first work week of employment, Monday-Friday, 8:30am-5pm at our HR Campus in Mesa, AZ; subject to change upon completion of orientation requirements which may grant early release of orientation before Friday; orientation not offered evenings or weekends.
  
  

Qualifications

Education:

• High School or GED required
• Associate or Bachelor’s Degree, preferred
• Bilingual verbally in Spanish, preferred.
  
  

Experience

• Experience working with domestic violence, homeless or economically disadvantaged population, preferred.
• Knowledge of and/or experience with trauma informed practices required.
• Knowledge of community resources.
  
  

Primary Responsibilities

• Role model appropriate behaviors to callers/clients in the shelter, at all times, utilizing trauma informed principles and practices
• Answer crisis calls, properly process, and document calls according to procedure.
• Provide crisis intervention, domestic violence information, and resources and referral services to callers/clients at the shelter.
• Communicate with hotel/motel and/or transportation agencies for client placement in Emergency Crisis Response (ECR) and convey information appropriately to law enforcement/placing agency as well as to CAAFA Outreach.
• Perform screenings, lethality assessments, and basic needs assessments for potential clients according to procedure. Assist with the introduction of program and facility orientation to incoming clients. Assist with client intake/exit paperwork as needed
• Provide supportive services to clients in shelter and assist case managers with client needs.
• Establish/maintain client files and documentation; including, requesting paperwork, and filing all documentation in a timely, accurate, and thorough manner.
• Complete accurate documentation in database and all program paperwork in a timely, correct, and thorough manner.
• Be responsible for issues relating to admission and discharge, in conjunction with the programs definition and policies as relevant to program/client needs.
• Access community resources to support the coordination of services for clients.
  
  

Compliance

• Valid Driver’s License with reliable transportation
• Current Auto Liability Insurance
• 39 Month Motor Vehicle Record
• Be able to lift a minimum of 30lbs
• Must be able to obtain Class One Fingerprint Clearance Card immediately upon hire (if there are any uncertainties whether an applicant may have to go through an appeal process; they are encouraged to complete that process prior to applying as an invalid card will result in termination of employment)
  
  

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report to include verification of employment, education, criminal background search and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. A New Leaf participates in el program de E-Verify. Equal Opportunity Employer. BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), annual team member appreciation event, informal, yet professional team environment. For full time employees, we also provide the following included in the total compensation plan: Health/Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program which has received a Silver Level of excellence in worksite wellness by providing employees with Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more!

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