What are the responsibilities and job description for the Electronic Visit Verification Coordinator position at A Pineywoods Home Services?
Company Summary
A Pineywoods Home Health is family owned and operated, serving East Texas for over 25 years. Every employee of A Pineywoods Home Health is a part of our team to deliver the best care to our patients. We care and invest in each member of our team to ensure support in the work place and a positive work environment.
Employee Benefits:
Competitive pay for salaried and hourly positions
Performance bonus structure for field staff
Paid Time Off and Sick Leave
401K Retirement Plan
Health, dental and other insurances
Mileage reimbursement for travel
Flexible, family friendly work schedules
MAIN FUNCTION: To verify attendance for personal care providers.
ESSENTIAL TASKS:
- Other duties as required
- To review visit maintenance reports to ensure all documentation has been obtained to accurately produce semi-monthly payroll.
- Responsible for identifying service breaks and unutilized time and visit variations for all categories of clients and notifying management and other appropriate staff of any problems.
- Document as program policy requires.
- Responsible for reviewing daily EVV activities for compliance with regulations and company policies and procedures.
- Monitor all attendants time for accuracy and completeness.
- Responsible for answering phones, forwarding calls and taking messages.
- Answers various questions from personal care attendants regarding EVV issues.
- Write notes for coordinators with attendants missing more than 2 days of time, if the client enters hospital or any other issue that arises.
- Verify time and apply appropriate reason codes and documentation.
- Call attendants for missing time and being over their time.
- Write people up for not complying with EVV rules.
- Daily/Weekly 2067 for all priority clients.
- Train new attendants how to clock in/out.
- Identify clients that need a token.
- Chart corrections.
MINIMUM TOOLS AND EQUIPMENT REQUIRED:
- MS Office (Word, Excel, Teams, Email
- Google Drive (Docs, Sheets, Forms)
- Computer
- Telephone
EDUCATION AND EXPERIENCE:
- High School diploma or equivalency, and previous experience with general office duties or business-related courses.
SKILLS AND ABILITIES:
- Able to lift or move up to 25 pounds.
- Able to sit for 6-8 hours per day.
- Able to work in a stressful environment.
- Able to complete multi-tasks and multi-deadlines.
- Able to work a minimum of 40 hours per week.
- Able to communicate effectively.
- Is able to work as scheduled and report to work on time.
- Able to read, comprehend and comply with instructions from company manuals
- Able to comply with agency and CDC infection control protocols'
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: In person
