Quality Manager

Position Summary

The Manager of Quality will develop, implement, maintain, and lead the Quality Management System for multiple manufacturing plants and / or distribution facilities. The Manager will function as a part of the plant senior leadership team who sets short and long-term strategy as it relates to the Quality Management System. The manager will be responsible for continuous improvement initiatives for all aspects of the functional area. This position will manage a staff of quality supervisors and inspectors at the various facilities.

Core Functions

• Develop and maintain strong relationships with operations management, engineering, sales, and dealer-based customers to understand business, quality, and customer needs.
• Manage the staff of Quality Supervisors and Inspectors. Provide performance feedback, guide, mentor, and manage workload activities.
• Communicate and collaborate with Operations management on the implementation of quality objectives and corporate objectives to maximize product quality and minimize cost.
• Responsible for all aspects of maintaining ISO and / or IATF certification for all manufacturing facilities and implementing any additional quality related business certifications.
• Identify recurring quality defects and conduct root-cause analysis and implementation of corrective action for process and quality system related concerns.
• Establish and drive quality objectives for the business and strategic initiatives related to the quality system.
• Lead continuous improvement activities to enhance the quality system. Conduct audits, including closing out audit findings, creating audit finding reports, and determining proper corrective and preventative actions.
• Resolve all customer quality complaints, assign corrective actions and provides feedback to customers on a resolution.
• Ensure timely resolution of supplier failure, corrective actions and preventative actions.
• Manage, facilitate, and / or implement automotive Quality Core Tools including APQP, Control Plans, PPAP, FMEA, SPC, and MSA as needed.
• Manage key metrics and report to the leadership team.

Qualifications & Requirements

Education and Experience

Required Licenses

Availability

Travel

Supervisor Responsibilities

Pay and Benefits :

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