What are the responsibilities and job description for the Domestic Violence Interventionist position at A Safe Place?
We are seeking an experienced and compassionate individual to join our team as an Emergency Shelter Crisis Line Operator. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Answering and assessing crisis line calls using trauma-informed care.
- Providing immediate emotional support, de-escalation, and referrals to callers.
- Greeting and assisting walk-in clients seeking emergency shelter or support services.
Requirements:
- Bachelor's degree in Social Work, Psychology, or a related field.
- Preferred: Master's degree in a related field.
- Bilingual Spanish/English fluency is preferred.
- Experience in crisis intervention, case management, and advocacy.