Medical Receptionist/Administrative Assistant

A Time To Change Counseling Center, P.A. is a small yet fast-paced, private practice with multiple therapists, expanding quickly to serve a larger community, and this position is crucial to our success. The ideal candidate will have exceptional customer service and be expected to wear multiple hats.

You would be a part of a dynamic and innovative team that thrives on collaboration and achieving outstanding results! The ideal candidate is someone who will take a proprietary interest in our practice, is hard-working, a self-starter, detail-oriented, reliable, trustworthy, compassionate towards others, energetic, a resourceful problem-solver, positive, and works well as a part of a team.

We are an employee-friendly, family-friendly employer. We offer a supportive work environment that is also stimulating and driven! Our core company culture is important to us and we pride ourselves on upholding our values.

What You Can Expect:

• A faith-based workplace thriving on compassion and integrity.
• Exciting challenges that will stretch your abilities and help you learn and grow.
• Supportive team members who celebrate successes together and provide guidance when needed.
• Opportunities for career advancement and professional development.
• A chance to be part of a company that is making a positive impact on the community

If you are ready to join a team that embodies a friendly, fast-paced, supportive, and driven company culture, we would love to hear from you! Apply now and take the first step toward an incredible career journey with us.

Details & Benefits:

• W2 Employee
• Paid Time Off 9 paid holidays
• 40 hours/week
• In-person
• Bonus pay based on performance
• Professional Development Opportunities
• Advancement Opportunities Based on Performance
• Personalized Work Space
• Team Building Events
• Annual Retreats

Primary Functions:

• Greets patients and obtains demographic, financial, and insurances information; enters or updates data in EHR
• Calculates and collects client time-of-service payments in accordance with departmental cash collection and control procedures.
• Informs client of any visit delays.
• Answers any questions received at the front desk.
• Attends Front Desk team meetings.
• Manages patient appointments and schedule follow-up visits.
• Distributes client documents and scans documents in EHR.
• Pre-certifies client insurance for eligibility.
• Acts as liaison between the client, clinician, and billing office regarding billing and collection issues.
• Acts as liaison between the client and clinician regarding questions.
• Answers telephone and routes call to the appropriate individual.
• Corresponds with insurance companies regarding client accounts.
• Works independently and/or with a team on assigned administrative projects.

Minimum Qualifications:

• Must meet standards of Level I and Level II criminal background screening in accordance with FL Statutes (F.S.) 435.04 and (F.S.) 408.809
• High school diploma or equivalent
• Two years of experience related to the duties of the position.

(Note: or a combination of post-high school education and experience equal to two years.)

Preferred Qualifications:

• Associates Degree or higher
• Experince in a medical office setting

Skills & Abilities:

• Excellent interpersonal, verbal, and written communication skills.
• Ability to effectively interact with children and families from diverse backgrounds.
• Maintain confidentiality in accordance with HIPAA regulations.
• Ability to use basic computer applications including but not limited to Electronic Health Record programs, Word, Excel, and G-Suites
• Ability to work in a fast paced work environment

Job Type: Full-time

Salary: commensurate with experience

Schedule: Monday through Friday; 8a to 5p

Job Type: Full-time

Pay: From $30,160.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift

Experience:

• Medical Receptionist: 2 years (Preferred)

Work Location: In person

Salary : $30,160