Accounts Receivable Specialist/Self Storage Facility Manager

Job Overview:
We are seeking a highly organized and customer-focused individual to take on the dual role of Accounts Receivable Specialist and Self Storage Facility Manager. In this role, you will manage the accounts receivable processes while overseeing the day-to-day operations of our self-storage facility. The ideal candidate will have a strong background in accounting, excellent customer service skills, and experience managing a facility to ensure smooth, efficient operations.

Key Responsibilities:

Accounts Receivable Specialist Responsibilities:

• Payment Processing: Monitor and process incoming payments, including checks, credit card payments, and bank transfers.
• Collections: Follow up with customers regarding overdue invoices and work with them to resolve any discrepancies.
• Customer Support: Address customer inquiries regarding their accounts and resolve billing issues in a professional manner.
• Record Keeping: Maintain accurate and up-to-date records of transactions, invoices, and payments in accounting software.
• Collaboration: Work closely with other teammates to resolve billing issues and maintain accurate records.

Self Storage Facility Manager Responsibilities:

• Facility Operations: Oversee the daily operations of the self-storage facility, ensuring a clean, safe, and well-maintained environment for all customers.
• Customer Service: Provide excellent customer service by addressing client needs, concerns, and inquiries regarding storage units, rates, and availability.
• Lease Management: Process new leases and ensure compliance with company policies, including renewals and cancellations.
• Facility Maintenance: Coordinate and manage routine maintenance, cleaning, and security to maintain the facility’s high standards.
• Inventory Management: Maintain accurate records of available storage units, manage unit reservations, and ensure maximum occupancy.
• Security Oversight: Ensure that security protocols are being followed, including monitoring surveillance systems, access control, and emergency procedures.
• Financial Management: Oversee facility billing, including rent collection, late fees, and payment processing, and assist in managing the overall budget for the facility.
• Marketing & Sales: Promote the facility to attract new customers and drive occupancy rates through effective marketing campaigns, promotions, and customer outreach.
• Health and Safety Compliance: Ensure the facility complies with all local regulations and safety standards, and implement safety procedures to protect both customers and employees.

Why Join Us?

• Competitive salary and benefits.
• A collaborative and supportive work environment.
• Opportunities for growth and advancement within the company.